Refund Policy

Our Peace of Mind Guarantee: Refund & Return Policy

At O-Breath, we understand that you aren't just buying a product—you are investing in the safety of your children and grandchildren. We want you to feel 100% confident in that investment.

1. 30-Day Money-Back Guarantee

If for any reason you don't feel more prepared and at ease with our device in your home, you can return it within 30 days of delivery for a full refund.

  • Condition: To be eligible for a return, the device must be in its original, unopened medical packaging.

  • Reasoning: Because this is a life-saving medical device, we cannot accept returns on items where the sterile seal has been broken (unless the device was used in a documented emergency—see below).

2. The "Used in an Emergency" Replacement

We hope you never have to use our device. However, if a choking emergency occurs and you use our product to save a life:

  • We will replace your device for free.

  • Simply contact our support team with a brief description of the event. We want to hear your story, and we want to make sure your home is immediately protected again without you having to worry about the cost.

3. Damaged or Defective Items

Your family’s safety depends on a perfect product. If your device arrives damaged or has a manufacturing defect, please contact us at [Email Address] within 7 days of receipt. We will send a replacement via expedited shipping at no cost to you.

4. How to Start a Return

  1. Email Us: Send your order number to contact@o-breath.com.

  2. Ship It Back: We will provide you with the return shipping address. (Please note: Return shipping costs are the responsibility of the customer unless the item arrived damaged).

  3. Get Refunded: Once we receive and inspect the unopened device, your refund will be processed to your original payment method within 5-7 business days.

Why the "Unopened" Rule?

A Note to our Moms and Grandmas: Because this is a regulated medical device, we maintain the highest safety standards. Once the sterile packaging is opened, we can no longer guarantee the device's integrity for another family. This ensures that every customer receives a brand-new, factory-sealed device that is ready to save a life.